9c99 Privacy Policy — How Your Data Is Protected

Welcome to 9c99. We understand that before sharing your information with any online platform, you naturally have questions — where it goes, how it's used, whether it might be sold. These are completely valid concerns. That's why the 9c99 Privacy Policy is written in plain, straightforward language so you can understand everything clearly.

This Privacy Policy applies to all users of the 9c99 website and app. It takes effect from the moment you register, log in, or use any service on our platform.

We collect various types of data while you use the 9c99 platform. This information falls into two categories — what you provide directly and what is collected automatically.

What You Provide Directly:

• Full name, mobile number, and email address (collected at registration).
• Date of birth (for age verification).
• Payment-related information (Mobile Banking/Nagad/Rocket number, bank account details).
• Identity verification documents (copy of National ID or passport — where applicable).
• Information provided when contacting our support team.

Automatically Collected Information:

• IP address and device type.
• Browser type and operating system.
• Usage patterns and duration of activity on the platform.
• Cookie and session data.
• Transaction history and gaming activity.

9c99 uses your data only for specific purposes. We have no need to collect unnecessary or excessive information. Your data is used for the following reasons:

9c99 never sells your personal data. However, there are certain circumstances under which we may share information with third parties:

• Payment Providers: Necessary information is shared with Mobile Banking, Nagad, Rocket, or your bank to process transactions.
• Technology Partners: Limited data is shared with cloud service and hosting providers necessary to operate the platform.
• Legal Authorities: Data is provided in response to a court order or a lawful request from a law enforcement agency.
• Fraud Prevention Agencies: Limited data may be shared with industry-recognized verification agencies for fraud detection.

9c99 uses the latest technology to protect your data. Our security framework is structured in the following layers:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is secured with 256-bit encryption.
• Database Encryption: Stored data is encrypted and cannot be read in plain form.
• Two-Factor Authentication (2FA): An additional layer of security to access your account.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Regular Security Audits: An independent team of experts regularly tests and reviews our systems.
• Staff Training: 9c99 staff receive strict privacy training and are granted access only to the data they need to do their job.

9c99 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience on the platform.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functionality Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand platform usage patterns — fully anonymized.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.

9c99 does not retain your data longer than necessary. Our general policy is:

• All data is retained for as long as your account remains active.
• After account closure, transaction records are retained for up to 5 years as required by legal obligations.
• Support contact information is retained for 2 years.
• Cookie data is generally deleted within 30 days to 1 year.

If your data needs to be retained for an extended period for legal reasons, you will be notified separately.

Under the 9c99 Privacy Policy, you have several important rights that you can exercise at any time:

9c99 is an adult gaming platform. Use of this platform by anyone under the age of 18 is strictly prohibited. We do not knowingly collect data from minors.

If a parent or guardian believes their child has registered by mistake, please notify us immediately. We will promptly delete the account and all associated data.

9c99 may update this Privacy Policy from time to time. When significant changes are made, we will:

• We will post a clear notice on the website.
• Registered users will be notified by email.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.